When my parents called me at 10 in the night, I knew something was wrong.
At first, my mind started drifting into a land of disadvantage thoughts and possibilities. When I picked up the iPhone, I braced myself for whatever terrible news I was about to hear. Both of my parents were on the receiving end rambling on and on about their temperature control. I couldn’t quite understand what either of them were saying because they were talking over each other in a panic; Finally, I told them to stop speaking so rapidly and tell me in easy terms what was happening! My mom said that their temperature control wasn’t laboring. They were about to go to bed and when he went to lower the temperature, nothing happened. They didn’t feel their heating system was laboring at all and they were anxious they were going to freeze at night. In an attempt to keep them calm, I had my Mom update the batteries to see if that was the issue, however he had no idea where the batteries even went and he was convinced that their temperature control didn’t take batteries at all. After spending 5 minutes reassuring him that their temperature control did in fact take batteries, he finally found out how to update them. Thankfully, they had the right batteries on hand. Once they updated them, their temperature control lit up again. I walked them through how to get their heating system back up and running and they were relieved. I’m just relieved that nothing was seriously wrong and it was only a technical difficulty.