My Grandmother called me the other afternoon unsure of how to work her new kindle. My aunt’s bought her an kindle for her birthday last week. They showed her how to use it even though she ultimately forgot. Since it was the weekday & all of my aunt’s were at work, I went over after my classes. She was so blissful to see me. I showed her the steps on how to connect to the internet & where to search for things. I also showed her how to download apps if she wanted them. She asked me if I had to leave soon. I told her I wasn’t in a rush & could stay until supper time. She mentioned that she had her HVAC serviceman coming to the condo to look over her system because it needed replacing. I told her I could stay & explain to her what she was doing, when she arrived, she told my Grandmother that she had to do an energy audit, then good thing I was there because she didn’t know what that meant. I explained to her than an energy audit is an inspection that determines the size & type of HVAC system that she needs. An audit allows the serviceman to determine if there’s any leakage in the HVAC duct, pressure imbalances caused by the HVAC duct, any air leakage, inadequate insulation & if there’s a radiant barrier that can help get rid of cooling requirements in warmer weather. These factors helped in the process of choosing the right HVAC system. I was blissful to have helped my Grandmother that afternoon.