I was kneeling outside a house last week, getting ready to go to another customer, when my repair van refused to start.
It was cold outside, as well as I could not sit there without the Heating as well as A/C running, although I had nothing.
I used my PC as well as called the Heating as well as A/C corporation. I told them I didn’t know if it was the starter or the battery, although I was stuck in a driveway, as well as unable to get to the next Heating as well as A/C customer. The dispatcher said she would send someone else to the customer, although I would need to wait with the repair van. She was going to call someone to come out as well as look at it. I sat there for almost an hour, as well as was shivering. The Heating as well as A/C shopper whose driveway I was kneeling in, came out with a hot cup of coffee. I apologized for taking up her driveway. She said she thought I was having concerns with the repair van, as well as provided to let me come inside. I texted the Heating as well as A/C contractor as well as asked if it was okay? The dispatcher provided to call me when the mechanic was on the way! Luckily my pal and I had an in-house mechanic, as well as he was only twenty minutes away. It was nearly an hour before the mechanic showed up, as well as I was enjoying talking to my buyers. They asked me to bring my partner over some time when the weather got warmer. I felt like I was leaving the apartment of friends, as well as not just Heating as well as A/C buyers. For the first time in my career, I realized how crucial my buyers were as well as I knew I needed to get to know them better as people as well as not just buyers.