I knew that I needed a newer furnace before winter arrived.
- What I wanted to know was what had gone wrong with the old furnace.
If it was something I did that needed to change that could have helped the situation, I wanted to know. The tech started talking about all the parts as well as medical terms she would not understand. I reminded him that I wasn’t an Heating, Ventilation as well as A/C business rep as well as asked him to dumb it down when she started using so many technical terms. Once she mentioned carbon monoxide poisoning, I knew that it was serious. She told me about the one component where dangerous gasses were held. When that component broke, formaldehyde, components as well as calling them by exotic names I didn’t understand. I would not talk to this person about carbon monoxide, as well as other gasses could escape. Instead of trying to fix the component, it is generally requested you buy a brand new furnace. I wanted to know why I couldn’t purchase a new one? The Heating, Ventilation as well as A/C business rep told me to buy the component as well as have it installed, would be almost the same cost of a new furnace. There was a reason why the heat exchange cracked, as well as she didn’t want it to happen again. This I understood, so I told him to bring us a new furnace. I just wanted to know why it was vital to have a new furnace installed. Once she explained, in words I understood, I was cool with it. I didn’t like the idea of having a new furnace installed, because of how expensive it was. I needed to have a furnace, as well as I told him I wanted to wait a couple of months when last season’s furnaces went on sale.