She apologized for throwing too much info at us
For the last five years, Ed and I had spent hundreds of dollars on repairs, and had various uncomfortable hours with our a/c. This a/c had either been broken or was working poorly. Ed said that she wanted a new air conditioner component this year. I knew the utility bills had gone up a lot, although I thought that it was because of the rate hikes. Ed told me it was partially because of the air conditioner unit. It had been costing us hundreds of dollars more on electricity along with the repairs and discomfort. I was agreeing with Ed that my fine friend and I were getting a new air conditioner unit. My partner Ed called the Heating and Air Conditioning supplier and told them my fine friend and I needed the Heating and Air Conditioning business. Ed and I wanted to get measured for a new air conditioner unit. Ed and I had so various choices provided to us, my fine friend and I were overwhelmed. Not only did Ed and I need to decide what air conditioner component my fine friend and I wanted, but Ed and I had to tell them what SEER my fine friend and I wanted. Ed and I didn’t know what SEER was until the Heating and Air Conditioning business told us. Then I said that I wanted a high SEER because I wanted top quality efficiency. She asked if Ed and I were interested in an air cleaner for the house. She had to make sure that the air conditioner component would be compatible with the air cleaner. I finally told him to leave all the info, and my fine friend and I would make a decision then call him back. She apologized for throwing too much info at us. She provided us a website and said it explained everything we had asked, much better than the pamphlets she provided us.