I was on our way new home from work on Thursday day plus I heard a boombox advertisement from the local HVAC dealer.
- The advertisement was an offer for tune up services at the low cost of $59.
I never had a tune-up performed during the Springtime months, so I decided to call the telephone number listed on the advertiser. At $59, I knew that was quite a savings from the proper price. I called the HVAC service contractor as soon as I got home. I spoke with someone on the iphone about the tune-up special. I wanted to make sure that the price was $59, so I asked the person on the iphone. She told me that the price was $99. I told her that I wanted to take advantage of the boombox advertisement special. She told me that the contractor did not have any promotions on at the time. I told her that I heard a boombox advertisement for this HVAC service dealer. She asked me to identify the boombox station. When I told the person the name, she told me that the advertisement was over a month old. I had no way of knowing that information. I told the person on the iphone that she should honor the price since I heard the advertisement on the boombox. She told me that the $59 tune-up special was a national advertisement plus they were not responsible for honoring the price. I was disappointed, but I left them quite a review online. I made sure to include their lack of customer service when I mentioned the companies named.